Delivery Information

ORDER SHIPPING AND DELIVERY

mentorgraphix.com offers the following production options when placing an order:
STANDARD (Shipping Time NOT GUARANTEED):
Free Ground shipping within 48 contiguous states.
Usually Ships within 10 to 14 business days after final proof approval.
Shipping time for Standard Service is not guaranteed.

PRIORITY - Guaranteed to ship within 8 business days:
Free Ground shipping included within 48 contiguous states.
Products will be shipped within 8 business days after final proof approval

EXPRESS - Guaranteed to ship within 6 business days
FREE Ground shipping included within 48 contiguous states.
Products will be shipped within 6 business day after final proof approval

In all cases, final proof approval must be received by 11:00 AM EST otherwise one business day will be added to the shipping times. mentorgraphix.com will always act to print and ship orders in a timely manner. In no case shall mentorgraphix.com be liable for any consequences or damages resulting from any delay in the production, shipping, or delivery of the ordered products. All mentorgraphix.com customers agree not to hold mentorgraphix.com liable for delays in shipments caused by technical issues, weather conditions, shipping company delays, international customs issues, or any other circumstances beyond mentorgraphix.com's direct control. mentorgraphix.com shipment and delivery dates are calculated based upon estimates provided by our suppliers and recent order history. mentorgraphix.com will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction or technical problems may delay the printing or shipping processes. In case of delays in the printing or shipping processes, rush charges or expedite fees will be refunded or waived where applicable. Orders cannot be cancelled due to delays in the printing or shipping processes. All mentorgraphix.com customers agree to pay all customs duties and fees on good that are shipped to their respective locations. It is the responsibility of the customers to make arrangements to clear customs for shipments delivered outside the United States.